– Troubleshoot end-user problems from anywhere – Support servers & workstations from Android or iOS devices Support End-Users from Your iOS or Android DeviceĭameWare Remote Support includes a mobile app for Android smartphones and tablets as well as iPhones and iPads. – View current Internet and mobile sessions – Control and activate all DRS and MRC licenses – Manage all DameWare users and permissions With the Administration Console, users can: – Remotely control computers outside the firewallĬentrally Manage Users, Licenses, and Host ListsĭameWare Remote Support now includes the DameWare Central Server & Administration Console with advanced management features. – Initiate secure remote troubleshooting sessions When deployed with the DameWare Central Server & Internet Proxy, DRS lets you provide remote IT support to end-users anywhere in the world. Securely Access Computers Outside the Firewall – Remotely control Windows, Mac OS X and Linux computers – Transfer files during remote control sessions Remotely Control Desktops, Laptops & ServersĭameWare Remote Support includes Mini Remote Control (MRC), the award winning desktop sharing software used by thousands of IT pros worldwide for remote IT support. – Remote IT support software for unlimited end-users – Deliver on-the-go remote assistance from iOS® and Android® mobile devices – Gain remote access to computers inside and outside the network firewall – Built-in tools for remote system monitoring, AD management, network diagnostics, and more – Remote control Windows®, Linux®, and Mac OS® X systems Top 5 Reasons to Use DameWare Remote Support Software Wherever your end-users are located, you can remotely access their systems with the built-in DameWare Mini Remote Control software, and use the system tools on the DameWare Remote Support console to provide faster remote assistance. DameWare Remote Support (DRS) is an affordable and easy-to-use systems administration and remote IT support tool that allows you to simplify and accelerate customer support.
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